文明办公室

学生正式投诉

罗文-卡巴鲁斯社区学院 defines a formal complaint as a written expression of dissatisfaction with the performance of a college employee, 一段特殊的菲律宾十大网赌网站经历, 和/或菲律宾十大网赌网站程序.

与美国政府制定的规则一致.S. Department of Education and Southern Association of College and Schools Commission on Colleges, Rowan-Cabarrus provides all enrolled and prospective students with contact information for submitting complaints directly to the College.

Rowan-Cabarrus has established specific procedures for certain specific complaints. 例如, formal complaints regarding 成绩 are subject to the 年级的吸引力 Procedure; complaints regarding discrimination are subject to the 学生不满 policy. Students will be expected to initiate their concerns or express their concern in accordance with those specific policies. Specific formal procedures and forms are listed below:

The College expects that most issues (such as those related service, 教室, technology or facilities) will be resolved informally through a discussion between the student 和 appropriate faculty or staff member. 难道不能达成解决方案吗, the student must submit a formal written complaint through our online 学生投诉表格.

一般, students should submit a formal complaint within 30 days after the action that gives rise to the complaint. The time frame may be suspended under exceptional circumstances. The College will work with students toward a satisfactory resolution within established policies, 程序和管理规则. 至少, the College will include written formal complaints as part of a continuous improvement process.

如欲查询更多资料,请联络:

娜塔莎以至于, 学生成功服务副总裁
罗文-卡巴鲁斯社区学院
北校区
杰克亚历山大大道南1333号.
索尔兹伯里,N.C. 28144

电子邮件: 娜塔莎.lipscomb@ycdwkj666.com
电话:704-216-3622

学生抱怨 & 不满

符合联邦和州的规定, an institution offering distance education must provide enrolled and prospective students with contact information for filing complaints with its accrediting agency and with the appropriate state agency for handling complaints in the student’s state. If an issue cannot be resolved through the grievance procedures, a student who resides outside of the State of North Carolina may file a complaint with their state of residence. 访问 州外机构名录 和 状态门户实体联系.

Rowan-Cabarrus投诉 & 申诉解决程序

While Rowan-Cabarrus strives to provide high-quality education and interactions, 有时, 可能会产生冲突. The college expects that most issues (such as those related to services, 教室, technology or facilities) will be resolved informally through a discussion between the student 和 appropriate faculty or staff member. Rowan-Cabarrus has established specific procedures for certain specific complaints. 例如, formal complaints regarding 成绩 are subject to the 年级的吸引力 Procedure; complaints regarding discrimination are subject to the 学生不满 policy. Students will be expected to initiate their concerns or express their concerns in accordance with those specific policies. Formal complaint procedures and forms are listed by the 文明办公室.

如欲查询更多资料,请联络:

娜塔莎以至于, 学生成功服务副总裁
罗文-卡巴鲁斯社区学院
北校区
杰克亚历山大大道南1333号.
索尔兹伯里,N.C. 28144

电子邮件: 娜塔莎.lipscomb@ycdwkj666.com
电话:704-216-3622

国家高等教育投诉

The Licensure Division of the 北卡罗来纳菲律宾十大网赌网站系统办公室 serves as the official state entity to receive complaints concerning post-secondary institutions that are authorized to operate in North Carolina. If students are unable to resolve a complaint through the institution’s grievance procedures, 他们可以回顾 North Carolina Post-Secondary Education 投诉 website 回顾 学生投诉政策 提交他们的投诉 网上投诉表格.

咨询电话:919-962-4550.

North Carolina Post-Secondary Education 投诉
c/o学生投诉
北卡罗来纳菲律宾十大网赌网站系统办公室
223 S. 西街1800室,罗利,北卡罗来纳州27603

To file a complaint with the 消费者保障科 of the North Carolina Department of Justice, 请浏览 州检察长的网站.
北卡罗莱纳州居民可致电877-566-7226. Outside of North Carolina, please call 919-716-6000. En Espanol 919-716-0058.

If you choose to mail a complaint, please use the following address:

消费者保障科
总检察长办公室
邮件服务中心9001
罗利,北卡罗来纳州27699-9001

SACSCOC学生投诉流程

The Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) is the regional accrediting agency for 罗文-卡巴鲁斯社区学院. SACSCOC has authorized Rowan-Cabarrus to offer certificates, diplomas, and associate degrees. To address claims of significant non-compliance with SACSCOC’s accreditation standards or policies, an individual may file a complaint with SACSCOC by following the SACSCOC投诉程序.

注:根据SACSCOC政策, “This process is not intended to be used to involve SACSCOC in disputes between individuals and member institutions, or cause SACSCOC to interpose itself as a reviewing authority in individual matters of admission, 成绩, 授予或转让信用, 学术政策的应用, 费用或其他财务事项, 纪律方面的问题, 或合同权利和义务". Please see the policy for additional restrictions and requirements.

Southern Association of Colleges and Schools Commission on Colleges
南巷1866号
迪凯特,乔治亚州30033-4097

电话:404.679.4500
网站: www.sacscoc.org

SARA-NC投诉流程

Students not residing in California may also file a complaint through SARA-NC (the SARA portal for North Carolina) by following the SARA-NC投诉流程 使用 SARA-NC投诉表格(PDF). Students residing in California should follow the complaint process listed below.

SARA-NC菲律宾十大网赌网站:

北卡罗来纳州
North Carolina State Education Assistance Authority
P.O. 41349箱
罗利,北卡罗来纳州27629

T: sara-1-nc.727.2162)
T: 919.549.8614年,ext. 4667

网站: SARANC
电子邮件地址: information@saranc.org

加州居民投诉程序

Because California does not participate in SARA, students must submit complaints through the 加州消费者事务部.

加州消费者事务部
消费者信息中心

北市场大道1625号.N-112室
加州萨克拉门托95834
电话:(833)942-1120
电子邮件: dca@dca.ca.政府

居住在加州的学生也可以: